FAQ

WHAT IS THE LIGHT HUG®?
The Light Hug® is our signature inside shelf, designed to gently hug your body without wires, padding, or compression. It offers coverage—not lift—so you can feel free, comfortable, and unbound.

WHY DOES JJWINKS DESIGN CLOTHING TO BE BRA-FREE?
Because comfort shouldn’t come at the expense of confidence. We believe women deserve clothing that supports them naturally—without wires, hardware, or pressure.

WHY DOES JJWINKS DESIGN FOR SLEEP FIRST?

We believe the most honest test of comfort is sleep. If something is comfortable enough to rest in, it’s often comfortable enough to live in. Our designs start with softness, breathability, and ease—then allow women to decide how they wear them beyond the bedroom.

WHAT IS MODAL FABRIC?
Modal is a plant-based fabric made from beechwood trees. It’s incredibly soft, breathable, and produced using an environmentally responsible process.

HOW DO YOUR SIZES RUN?
Our styles generally run true to size. Because modal naturally relaxes after washing, we recommend sizing down if you’re between sizes.

HOW DO I CARE FOR MY JJS?
Wash in a mesh bag on a cold machine cycle and tumble dry on low heat. Avoid hanging tops or nightgowns by their straps.

WHERE ARE JJS MADE?
Our JJs are proudly made in Los Angeles, California, using locally produced fabric.

WHAT IS YOUR RETURN & EXCHANGE POLICY?
Unworn, unwashed items with tags attached may be returned or exchanged within [X] days of delivery. Final sale items are not eligible for return.

International orders must be returned at the customer’s expense. Please refer to our Shipping Policies page for full details.