Shipping Policy & Rates
We offer free standard shipping for orders priced at $150 and up when shipping within the mainland US. Under $150 is a flat rate of $7. Please allow 3-14 business days for fulfillment and delivery. We also offer expedited shipping for a fee that is offered at checkout.
Orders typically ship within two business days. Orders received on weekends will be processed within the following two business day.
International & Alaska & Hawaii Shipping
We do ship internationally, but the customer has to pay the shipping fees. Alaska and Hawaii are not included in our free standard shipping for orders over $150.
We have free returns in the U.S. You have 30 calendar days to return an item from the date you received it. To be eligible for refund/store credit, your item must be unused and in the same condition that you received it, with tags attached and in the original packaging. International returns are to be paid for by the customer. International shipments send to: JJwinks 6731 Harbor Key Circle, Huntington Beach, CA 92648.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Please note that we cannot refund shipping charges.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on when we received your item and on your card issuer’s policies.
We do not offer exchanges. Please return your item to us for a credit and then place a new order to get the item of your choice.
We offer After Pay, Pay Pal and major credit cards.
Privacy & Security
All order data transmissions are SSL encrypted, and our website displays current security seals validating these security claims.
We collect information about you required to complete your order. Your on-line credit card transaction is being handled directly by our merchant account in real-time, and as a result, we never collect, transfer or store your credit card data. Information that we do collect and store like your name and address is protected at a level of security recognized as being consistent with data security measures on a global basis. We will NOT voluntarily share your personal data with anyone beyond what’s necessary to complete your order. Other than promotions we occasionally offer, we will not solicit you unless you affirmatively agree to receive our offerings.
If you have any questions, please contact us.