Shipping Policy & Rates
We offer free USPS Priority Mail shipping on all domestic US orders. Please allow 5-8 business days for fulfillment and delivery. For faster delivery, customers may select among other USPS delivery options presented in the checkout process that will arrive sooner than the free shipping option.
Orders received by 12:00 pm PST are processed the same day. Orders received after 12:00 pm PST or on weekends will be processed the following business day.
For the holidays, we have expanded our return policy to 60 days. You now have 60 calendar days to return an item from the date you received it. To be eligible for refund/store credit, your item must be unused and in the same condition that you received it, with tags attached and in the original packaging. Our normal 30 day policy will resume in January.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Please note that we cannot refund shipping charges.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on when we received your item and on your card issuer’s policies.
We do not offer exchanges. Please return your item to us for a credit and then place a new order to get the item of your choice.
Privacy & Security
All order data transmissions are SSL encrypted, and our website displays current security seals validating these security claims.
We collect information about you required to complete your order. Your on-line credit card transaction is being handled directly by our merchant account in real-time, and as a result, we never collect, transfer or store your credit card data. Information that we do collect and store like your name and address is protected at a level of security recognized as being consistent with data security measures on a global basis. We will NOT voluntarily share your personal data with anyone beyond what’s necessary to complete your order. Other than promotions we occasionally offer, we will not solicit you unless you affirmatively agree to receive our offerings.
If you have any questions, please contact us.