Shipping Policy & Rates

We offer free standard shipping on all domestic US orders. As of December 9 at 11:30 am PST, we can not guarantee standard shipping will arrive in time for December 25. But, during other times of the year, we ask that you please allow 3-8 business days for fulfillment and delivery. For faster delivery, customers may select among other USPS delivery options presented in the checkout process that will arrive sooner than the free shipping option.

Processing Time

Orders received by 11:30 am PST are processed the same day. Orders received after 11:30 am PST or on weekends will be processed the following business day.

International Shipping
We do ship internationally, but the customer has to pay the shipping fees.

Returns Policy

You have 3calendar days to return an item from the date you received it.  During November 28 and December 25, we will honor 45 day returns. To be eligible for refund/store credit, your item must be unused and in the same condition that you received it, with tags attached and in the original packaging. 

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.  Please note that we cannot refund shipping charges.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on when we received your item and on your card issuer’s policies.

Exchanges
We do not offer exchanges. Please return your item to us for a credit and then place a new order to get the item of your choice.

Privacy & Security

All order data transmissions are SSL encrypted, and our website displays current security seals validating these security claims.

We collect information about you required to complete your order. Your on-line credit card transaction is being handled directly by our merchant account in real-time, and as a result, we never collect, transfer or store your credit card data. Information that we do collect and store like your name and address is protected at a level of security recognized as being consistent with data security measures on a global basis. We will NOT voluntarily share your personal data with anyone beyond what’s necessary to complete your order. Other than promotions we occasionally offer, we will not solicit you unless you affirmatively agree to receive our offerings.

 

If you have any questions, please contact us.